Frequently Asked Questions
Find everything you're curious about Cosmy here.
1.What is Cosmy?
Cosmy is an AI-powered skincare assistant that analyzes skincare products, explains their ingredients with scientific data, and offers personalized recommendations. You can scan or search for products to instantly learn about their ingredients and discover products suitable for your skin type.
2.How does Cosmy work?
Cosmy uses a specialized AI engine trained on publicly available scientific databases (PubChem, EWG, peer-reviewed dermatological studies). You can analyze ingredients by scanning a product photo or searching by product name. Each ingredient is evaluated based on reliability, common usage, and dermatological effects.
3.Is Cosmy free?
Yes, Cosmy is free with basic features. Features like product scanning, ingredient analysis, and basic recommendations are available for free. Premium membership offers advanced features and personalized recommendations.
4.Which platforms is it available on?
Cosmy is available on iOS and Android platforms. You can download it for free from the App Store and Google Play Store.
5.How can I scan products?
Open the Cosmy app, click on the camera icon, and take a photo of the product label. Our AI engine will recognize the product and show the ingredient analysis instantly. Alternatively, you can also search by typing the product name in the search bar.
6.What are Cosmy's data sources?
Cosmy uses reliable scientific sources: PubChem database (comprehensive information about chemical compounds), EWG safety data (environmental and health assessments), and peer-reviewed dermatological studies. All information is regularly updated and reviewed.
7.How do personalized recommendations work?
Cosmy analyzes your skin type, sensitivities, and goals to offer personalized product recommendations. After creating your skin profile, the system matches this information with product ingredients and highlights the most suitable products for you.
8.Does Cosmy provide medical advice?
No, Cosmy does not provide medical advice. Cosmy is an informational platform based on scientific data. For serious skin issues or allergic reactions, you should always consult a dermatologist or healthcare professional.
9.Who writes the blog content?
Cosmy Blog content is prepared by skincare experts and writers experienced in dermatology. All content is reviewed and based on scientific sources.
10.What does Premium membership offer?
With Premium membership, you can access unlimited product scanning, advanced personalized recommendations, skincare routine tracking, ad-free experience, and priority support.
11.Is my data secure?
Yes, your privacy is very important to us. Your personal information is stored encrypted and is not shared with third parties. You can review our Privacy Policy for detailed information.
12.How can I contact you?
You can reach us at hello@cosmyapp.com for your questions, suggestions, or feedback. Our customer support team will respond to you as soon as possible.